Sylvia Joure,PhD
Emotional Intelligence and You!
In difficult times, have you ever wondered why some people remain calm and say the “right” thing -- or nothing at all? And maybe why you don’t!! Join the majority of us who struggle to maintain our composure in emotionally charged situations. The myth of count to 10 when you are challenged by a colleague or superior is a self-management strategy, and we will show the brain connection that indicates it is true!
The program introduces you to the fascinating saga of Phineas Gage, a railroad foreman, whose accident and subsequent limited recovery, was one of the first documented cases of what later became known as a loss of Emotional Intelligence.
Emotional Intelligence (EI) is the ability to understand yourself and others, monitor your and others’ feelings, use the information to guide your thinking and actions, control your emotions in stressful situations, and maintain positive relationships with others. People with strong EI tend to rise in companies because they understand and get along with others. You will have the opportunity to take a short EI questionnaire and assess your strengths and areas for growth. Suggested resources for further investigation will be provided.
Emotional intelligence was popularized by Daniel Goleman in his 1995 book, Emotional Intelligence: Why It Can Matter More than IQ. His book was based on the work of two psychologists, John Mayer, PhD, and Peter Salovey, PhD. Since the publication of Goleman’s book, further research and publications have expanded the boundaries of EI, which we introduce in the program.
With 90% of top performers high in EI, and EI [being] twice as important as IQ in getting where you want to go in life, who can afford to ignore EI? Bradberry and Greaves (2009)
Course Objectives are to increase your ability to:
- Recognize your own personal and social awareness skills and better manage yourself and your relationships with others, resulting from the results of your EI assessment.
- Recognize when your emotions are hijacking your behavior and intervene
- Manage your emotions by recognizing how thoughts and emotions are connected.
- Improve your self-control by identifying physical cues that indicate your emotions may be taking over.
- Discover how emotional intelligence can help you develop more positive relationships at work and a more optimistic outlook.
- Interact with others and have fun!
ATD Competencies: Foundational Competencies, Personal and Interpersonal Relations
References and Material for Participants Further Research
Goleman, Daniel. Emotional Intelligence: Why It Can Matter More Than IQ. New York: Bantam Books, 1995
Bradberry, Travis & Jean Greaves , Emotional Intelligence 2.0. San Diego: Talent Smart, 2009
Bradberry, Travis & Jean Greaves, The Emotional Intelligence Quick Book., New York: Simon & Shuster, 2003
Velsoft, HRDQ and Biz Library have EI programs that you can use personal or group development.
Speaker Biography
Dr. Joure was a member of Psi Chi, the national honor society for psychology, finished university at 24 with PhD, and was among the youngest to apply for Board Certification at age 29 and is Board Certified (ABPP). Besides teaching at the University of Arkansas, she taught at the University of Memphis and Strayer University. She has authored over 80 articles, papers and technical reports.
Currently, Dr. Joure manages the transition program for New Supervisors and Managers at MLGW, facilitates courses in leadership, culture, delegation for growth, driving change for leaders, emotional intelligence, employee engagement/motivation, etc. Dr. Joure is part of the internal consulting staff of MLGW University that assists line managers with organizational issues and employee challenges.
Dr. Joure is a board certified Organizational and Industrial Psychologist. She began her career as an Assistant Professor of Management and Psychology at the University of Arkansas. She later became a partner and then President of Frye/Joure and Associates. She worked with small entrepreneurial to large multinational organizations in her consulting career and often spent a decade working with clients so she understood their businesses well. Her assignments included organizational and talent development, test selection process and validation, training, assessments, coaching, succession planning and talent alignment. Dr. Joure also assisted clients in core Human Resource areas such as serving as HR Manager, facilities staffing, executive and professional search, development of policies, and selection standards, etc. To follow projects through to completion, Dr. Joure accepted an “internal” position and became Director of Human Resources for New Weds Foods in Chicago, IL and for four years managed both corporate and plant HR processes for its national and international facilities. In August, 2009 Dr. Joure began work as a Development Specialist in Talent Management at Memphis Light Gas and Water Division with responsibilities for coordinating the Managerial Executive Development and similar programs. While at MLGW, she received her Society of Human Resource Certification for Senior Human Resource Professional (SPHR and SHRM-SCP).
Dr. Joure was a member of Psi Chi, the national honor society for psychology, finished university at 24 with PhD, and was among the youngest to apply for Board Certification at age 29 and is Board Certified (ABPP). Besides teaching at the University of Arkansas, she taught at the University of Memphis and Strayer University. She has authored over 80 articles, papers and technical reports.
