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Performance Management Essentials: How to Get Your Managers to Take the Lead in Performance Management

  • December 05, 2017
  • 7:30 AM - 12:00 PM
  • Double Tree Hotel by Hilton, 5069 Sandelin
  • 62


  • Includes full access to event from 7:30 - 12:00. Breakfast provided with admission.

Registration is closed


Joint Meeting of Memphis Chapters of ATD and SHRM 

Performance Management Essentials:

How to Get Your Managers to Take the Lead in Performance Management

Mack Munro, well known public speaker, and founder of Boss Builders. To listen to Mack discuss the program, Click here.If you are trying to improve employee and manager accountability for performance, it is critical that you start by improving the level of personal ownership of results.  If leaders fully accept responsibility for producing results through improved employee performance, your organization will begin to achieve the results of which it is truly capable -- improved profits or outcomes.  How?  Attend this program.

Click Image for to listen to Mack discuss the program.

Program Benefits

This program provides leaders with skills, processes, and techniques to manage employee performance more successfully.  This workshop provides managers with skills to make one of their most difficult tasks—managing performance—easier, less stressful, and more effective.  With these skills, they will manage performance and obtain results.  The organization benefits by having better performing employees whose efforts contribute to the organization doing what it does more effectively. 

Your business credibility hinges on the ability to get the most from your managers.  Developing them is a key component. 

When:  December 5, 2017, 7:30 AM to 12:00 PM

*Breakfast will be served.

Where:  Double Tree Hotel by Hilton, 5069 Sanderlin

Cost:  $50 per person.

Please join us and bring leaders from your organization who could benefit from this event.

Register at: www.tdmemphis.org/

Program Features

Mack has simplified the performance management process and made it easy to understand and provide tools that are easy to remember and easy use.  Expect to hear about the Managerial Effectiveness Triangle, Driving Results, Performance Management Essentials, Self-Assessments, Feedback Skills, Coaching for Great Performance, and much more. 

Who Should Attend

This program is for leaders and Human Resource and Training Development Professionals who support leaders and endeavor to have them take the lead in performance development/improvement of their employees.

The Program

The 3-hour highly interactive training program will provide leaders and professionals with the tools they need to train, coach, and guide their team through a more effective performance management process. Through video vignettes, case studies, real life application, and action planning, participants will learn to view performance management as an ongoing process for achieving organizational effectiveness.   The tools and techniques in this workshop will complement any performance management system already in place. 

Learning Objectives

At the end of the course, participants will be able to:

  • Define Performance Management, Self-Appraisals, Coaching, Feedback, Mentoring, Diagnosis, Motivation, and Team Dynamics, and how they impact employee performance and development.
  • Describe how critical thinking and careful diagnosis are key skills for managers to learn and practice.
  • Discuss guidelines for identifying performance gaps and techniques to remedy them.
  • Discuss how to hold ourselves — and our management team — accountable for performance results

Speaker Biography

Mack Munro is Founder and CEO of Boss Builders and is an experienced speaker and consultant who has worked with executive and management teams in companies of all types, sizes, and industries. He is the author of How to Win at Performance Management.

Mack holds a Master of Arts degree in Organizational Leadership from Chapman University and a Bachelor of Science degree in Health Care Management from Southern Illinois University.  He is a qualified facilitator of the Myers-Briggs Type Indicator® and has also written and developed several personality and behavioral assessments and online tools.

Mack’s background is primarily in Healthcare, Manufacturing, Consulting, Information Technology, Entrepreneurship, Leadership & Management, and Marketing.  His clients include Pratt & Whitney, UTC Research, Pitney Bowes, Munters Corporation, COCC, Fiera Capital Corporation, Bridgestone, CU Direct, numerous Federal agencies, and all four branches of the United States Military.


In addition to his latest book on employee development, Mack is also the author of:  Coach Munro’s Big Book of Leadership:  How to Get People to Follow You and 10 other business and management books.

Contact Mack at

P.O. Box 75

Vanleer, TN 37181

(931) 221-2988


Thanks to our corporate sponsors! Thanks to their generosity, we are able to keep our cost low for all to enjoy, learn, and grow.

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