• Home
  • ATD Presents “Crucial Conversations: Tools for Talking When the Stakes Are High”

ATD Presents “Crucial Conversations: Tools for Talking When the Stakes Are High”

  • June 13, 2017
  • 11:30 AM - 1:00 PM
  • Bethel University, 5885 Ridgeway Center Pkwy #100, Memphis (near Poplar and I-240)


  • Discount for attendees of the March meeting due to presenter substitution. Only valid once from April to June.
  • As an added benefit to your ASTD Memphis membership, you get the lowest rate available for our professional development events.
  • We always welcome those who are interested in training and development. Feel free to register as many guest as you like. Every guest must complete the contact information form.
  • Reserved for the lucky winners of our monthly drawing
  • Our way of saying "Thank You" and "Welcome" to new members of our chapter.

Registration is closed

Crucial Conversations:

Tools for Talking


Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship—whatever the issue—if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.

What Is Crucial Conversations Training?

Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

What Is a Crucial Conversation?

A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations — when handled poorly or ignored — lead to strained relationships and dismal results.

What Does Crucial Conversations Training Teach?

Crucial Conversations teaches participants how to:

• Speak persuasively, not abrasively

• Foster teamwork and better decision making

• Build acceptance rather than resistance

• Resolve individual and group disagreements

About the Trainer

Nedra Bailey is the 2017 ATD Memphis president and is certified through Vital Smarts to teach Crucial Conversations. Nedra is a Training and Development Specialist for Memphis Light, Gas and Water (MLGW) where she trains the company’s administrative professional employees. Other duties at MLGW include recruiting and selecting cooperative education students, intern students, and full-time engineers. Additionally, I administers test to employees and applicants who need to qualify for promotions or come on board as new-hire employees.

Nedra is a graduate of Memphis Catholic High School, The University of Tennessee at Martin (Bachelor of Arts in Communications, with a minor in Spanish) and Trevecca Nazarene University (Master’s in Education – Administration and Supervision). She has completed course work towards a Doctorate degree in Educational Leadership at the University of Phoenix. She plans to complete her dissertation in the near future.  

ATD Memphis © 2020. All Rights Reserved.                                                                                                                           

ATD Memphis Chapter
4728 Spottswood Ave. #290
Memphis, TN 38117

Powered by Wild Apricot Membership Software