One of the most difficult challenges any manager faces is solving performance issues.
What causes slumps? Why is most “coaching” ineffective? Why is lasting, positive change so rare? When are employee performance problems a result of poor management?
This talk will explain the fundamental differences between training and coaching and when to use each. In an interactive format, Bill Piper of Sandler Training will walk through the essential framework and underlying principles of effective coaching that drives lasting change. Attendees will walk away with practical concepts they can implement immediately.