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How HR Can Help Create a Culture Where Employees Love their Jobs!

  • September 08, 2020
  • 11:30 AM - 1:00 PM
  • Virtual Meeting
  • 65


  • All ATD Memphis members, SHRM Memphis members, guests, and anyone interested in joining ATD & SHRM are welcome to attend. Basically, anyone interested in bettering themselves and the world of talent development.

Registration is closed

John Daniel

Executive Vice President, CHRO

First Horizon National Corporation 

Program Description


If so, you must attend the ATD/SHRM Memphis 90-minute meeting with John Daniel, EVP and CHRO for First Horizon on September 8, 2020! 

Culture and Engagement:

How HR Can Help Create a Culture Where Employees Love their Jobs

Culture determines how organizations really function.  The management guru, Peter Drucker, commented that “Culture eats strategy for breakfast,” and Jack Welch once quipped that “The soft stuff is the hard stuff”, including culture and engagement.  Competitive organizations have cultures aligned for success by taking in the soft stuff to reach the hard stuff, bottom line results.  Human Resources, the keeper of all that is employee in organizational life often have a significant role in promoting the practices that lead to positive cultures.  John Daniel, EVP and Chief HR Officer of First Horizon National Corporation, an experienced change agent, will enlighten us on the variables that form a positive culture, one that engages employees and provides a competitive advantage for organizations. 

John will discuss the basic assumptions of culture:  how to define and change it and the impact of leadership.  He discusses how is formed and improved.  What is a good or bad culture? He describes why culture is so important.  Organizations with adaptive cultures outperform others in operating earnings, ROI and stock prices.  A good culture literally determines the success of many companies.  

Who exhibits the organization’s culture in their values and attitudes?  Employees do.  Their behaviors are the manifestation of the organization’s culture and its brand.  If it is an adaptive, positive culture, employees will LOVE to come to work and “own” their role.  John Daniel will make these somewhat “fuzzy” and “soft” concepts of culture and engagement understandable for you as practitioners of HR, culture and engagement. 

Speaker Biography

John Daniel is chief human resources officer for First Horizon National Corporation, parent company of First Horizon Bank and FHN Financial. In this role, he sits on the Executive Management Committee and is responsible for managing the company’s human resources functions including: recruiting, hiring, training, performance management, salary and benefits, employee relations, talent management, diversity and inclusion, and organizational development. 

Before joining First Horizon, Daniel was head of human resources at Regions Financial Corp. He has served in senior human resources roles at PNC Financial and Mellon Bank Corp. He has more than 40 years of experience in banking and human resources management. Daniel speaks frequently on organizational culture, change management and leadership. He is originally from Pittsburgh and earned his Bachelor of Arts in political science from the University of Pittsburgh. Mr. Daniel is active in the community. He is board Chair at Seeding Success, on the board at New Memphis Institute, and the advisory board of Facing History and Ourselves (Memphis). These organizations are devoted to the development of people and social capital. John has a specific passion for helping those who are economically disadvantaged. 

John is married to Leslie Daniel and they live in downtown Memphis. John has three sons, John, Jason and Jeff. He and Leslie are members of Mississippi Boulevard Christian Church. In September of 2015, John received a heart transplant. He now works with the American Heart Association to help prevent and cure heart disease. In 2019 he gave a Ted Talk, “Everything Will Be Alright”, which told the story of his journey through poverty, loss, heart transplantation to resiliency. 

The link to the ZOOM meeting will be provided in your registration email. 

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